Faq

  • 1 .What is the cost per lesson? Are there package discounts?

    Varies by lesson package; larger packages offer greater discounts. [See packages]

  • 2 .Are the teachers native Chinese speakers?

    All are native speakers with standard Mandarin. Some teachers offer regional dialects (e.g., Cantonese/Taiwanese accent). 

  • 3 .Do teachers have a Chinese teaching certification?

    All teachers hold an International Chinese Language Teaching Certificate.

  • 4 .Can absolute beginners enroll?

    Absolutely! Starting from pinyin and basic conversations, 60% of our students begin with zero prior knowledge. 

  • 5 .Are self-developed or general textbooks used for the courses?

    A combination: self-designed engaging materials + authoritative textbooks like *HSK Standard Course*, *YCT Standard Course*, *BCT Standard Course*, and *Boya Chinese*.

  • 6 .Are there specialized courses for children/business professionals/HSK test preparation?

    Yes! Childrens courses include gamified teaching, business courses focus on workplace scenarios, and HSK courses follow standard curricula.

  • 7 .Are the courses live or pre-recorded? Can I interact with the teacher?

    100% live one-on-one teaching with real instructors. Full real-time interaction is supported, including voice, text, and screen sharing.

  • 8 .What payment methods and currencies are accepted?

    We support multi-currency accounts (including USD, EUR, JPY, and 30+ other currencies). Your account details will be visible after registration. If you need support for additional currencies, please contact our customer service for assistance.

  • 9 .Do you offer study-in-China services?

    Yes! Pre-college Chinese programs and consultancy, including scholarship applications, summer camps, and university connections (for registered senior students only). 

  • 10 .Is scheduling flexible? Can I book anytime?

    Fully flexible! 24/7 booking based on your availability.

  • 11 .How long to reach fluent conversation?

    Depends on time invested. Some students reach HSK 5 in 1 year; others progress at their own pace. 

  • 12 .How long to achieve basic conversation skills?

    Zero-baseline learners: ~3 months (3 lessons/week + homework) for daily conversations (e.g., ordering food, asking directions).  

  • 13 .Do you offer corporate training solutions?

    Yes! Customized bulk training plans for businesses. CONTACT US

  • 14 .Are there group discounts?

    Yes! Contact customer service.

  • 15 .Are there age restrictions for children’s courses?

    Designed for ages 518.